HOW TO SUBMIT A REPAIR REPORT

Google Chrome is the browser that best supports TCE.

Note: If you repaired deficiencies that were reported by a different company, follow these instructions. If you repaired deficiencies reported by you or someone from your company, follow the instructions in “How to Mark Deficiencies as Compliant.”

Step 1: Go to www.thecomplianceengine.com and click on “LOGIN.”

Step 3: To enter a new report, click on the “Enter Report” icon on the home screen. 

Step 4: Choose the appropriate report type that you wish to submit:

Note: For this example, we will do fire protection systems, however it works the same for all report types.

Step 5: Enter a minimum of three characters of the address of the premises where the work was performed. Less is more, if need be, enter the name of the premises or the city.  Click the bolded address when it is displayed.

Step 6:

A. If you would like to use an internal reference number for your customer, type it here (this number cannot be changed). In the future, you will have the option to search for this premises using the Company Reference Number, rather than the premises’ address or name. This is optional.

B. Click on the name of the inspector that performed the work.

C. Click on the downward arrow and click on the system that was tested.

 

D. Click on the downward arrow and select the “R” template for REPAIR.

E. Enter the date that you performed the repair

F. “Job Number” is an optional reference number for your company.

G. Click “Continue.”

Step 7: Now you are on page two of the report.  If the premises mailing contact information is not populated, you will need to enter the information.  Use the mailing information for the person responsible for the building.  After you verify or enter the information, click “I Agree.”

Step 8: If there are corrected deficiencies, you will type the corrected deficiencies in the boxes on the right side.

List each corrected deficiency in a separate row (if you have one corrected deficiency, you’ll have one row; if you have 32 corrected deficiencies, you’ll have 32 rows).  Click on “Add a row” on the left side of the screen if you need more than two rows. Please be cautious of grammar and spelling. Please be specific as possible.

Step 9: Click “Attach file.” You will now see the attachment on the report.  PDF, RTF, TXT, GIF, JPG, and PNG are the acceptable formats.  The box will turn green if the upload is complete and red if the upload failed.

Step 10:  If the report is accurate and complete, click “Submit to AHJ.”  If you’ve made a mistake and need to start over, click “Delete.”  If you’re interrupted and want to save the report and finish it later,  click “Save and Review.”  You can also print a copy by clicking on “PDF.”