How to Update Credit Card Information

HOW TO UPDATE CREDIT CARD INFORMATION

Google Chrome is the browser that best supports TCE.

Step 1. From the home screen, click on the “My Service Provider” tab or icon.

Step 2. To update the credit card on file, click on the card where it appears in bold in the "Payment Profiles" row. You need to be listed as a company administrator to update credit card information.

Step 3. Click on “Delete.” Even if you are just updating the expiration date and the card number is the same, for security reasons you must DELETE it and RE-ENTER the card information.

Step 4. Enter the new credit card information and click on “Create.”

Step 5. If the card was accepted, you will be returned to your “My Service Provider” page. All the reports waiting in your “Reports Ready for Payment” folder will be automatically processed for payment around midnight (Central Standard Time) to the card on file.